Customer reviews

Customer Reviews | 455 reviews | 4.4 out of 5

4.5 stars

455 reviews | 4.4 out of 5

4.5 stars

455 reviews | 4.4 out of 5

92%
Would recommend to a friend
5 stars
302
4 stars
99
3 stars
19
2 stars
7
1 stars
28
1-20 of 263 total reviews
92%
Would recommend to a friend

Age

Gender

1-20 of 263 total reviews
1-20 of 263 reviews
I would not but an electronic device without one!
11/30/2012

Customer review by NJPS

5.0 stars 11/30/2012 by NJPS
by NJPS
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I purchased an iPod Nano for my son in 2010 for Christmas. In November of 2012 the Nano started having problems with the power button not working. I placed an online service request and received an email with a prepaid UPS mailing label within 10 minutes of placing the service request. I shipped out the broken device and received the full amount that I paid for the Nano plus tax back on a Walmart gift card within 2 days of dropping the package off at UPS. My son was able to use the gift card to purchase a replace iPod from Walmart. And I made sure we purchased a replacement warranty!

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NJPS
Troy, MI
Would recommend to a friend? Yes
Age:35 - 44
Ownership:Longer than one year
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
I would not purchase any electronic with out this.
11/4/2012

Customer review by GrandmaRobinto3

5.0 stars 11/4/2012 by GrandmaRobinto3
by GrandmaRobinto3
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Have had to use this plan before as my granddaughter dropped her iPod. Returning it was hassle free. Very happy with this service.

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GrandmaRobinto3
East moline, il
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
a must 4 everyone
1/1/2014

Customer review by Sheilamom26kids

5.0 stars 1/1/2014 by Sheilamom26kids
by Sheilamom26kids
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

we used the last protection plan we purchased 2 yrs ago for my daughters 4 gen ipod touch ,when she cracked the screen and refused to work correctly. Talked to a great customer service rep and had the email with the $$ via a gift card ASAP (within 30 mins) .Didn`t have to send the product away, only 1 quick call and my daughters new ipod was on its way received the new one in less than a week and I called right before Christmas !!

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Sheilamom26kids
Ontario,NY
Would recommend to a friend? Yes
Age:55 - 64
Ownership:1 week or less
Gender:Female
Usage:Never
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Worth Every Penny
11/25/2013

Customer review by LAHLAB

5.0 stars 11/25/2013 by LAHLAB
by LAHLAB

Bought my son's Ipod Touch in June of 2013. In September it was water damaged and didn't even turn on. I sent it back UPS in October and gladly received a refund check last week for the full purchase price of the product. The communication from the warranty company was exceptional. We were so happy that we are ordering a replacment Ipod with the warranty through Wal Mart with the protection plan again!

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LAHLAB
Wolcott, NY
Would recommend to a friend? Yes
Age:35 - 44
Ownership:5 - 6 months
Gender:Female
Usage:Every day
Hope it is as good as the bike's coverage
12/24/2012

Customer review by farthing33

4.0 stars 12/24/2012 by farthing33
by farthing33
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

We bought this coverage for the IPOD after we bought similiar coverage for a bicycle earlier this year. The bikes crankshaft broke, and we had a Walmart gift card within a few days after calling them. No issues with the bike, hopefully, no issues if this IPOD breaks.

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farthing33
Would recommend to a friend? Yes
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Totally worth it
10/2/2013

Customer review by suebeedoo1

5.0 stars 10/2/2013 by suebeedoo1
by suebeedoo1
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I don't usually buy the extended warranty, but this time I did because it seemd affordable. SOOO glad I did. No hassles. They fix the screen and get it back to you with in a week or two. Very worth it

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suebeedoo1
Would recommend to a friend? Yes
Age:45 - 54
Ownership:7 - 8 months
Gender:Female
Usage:A few times per year
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Fantastic plan!
4/20/2015

Customer review by SueCCRN

5.0 stars 4/20/2015 by SueCCRN
by SueCCRN

Water damage to my son's IPod. Starting a claim and having it sent for repair was an easy process. It was not repairable, so we were issued an e-card for the purchase price. Fast and easy!!! I will not buy a product for my teens without purchasing this plan!!

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SueCCRN
Would recommend to a friend? Yes
Great idea, especially for a "clumsy" child
7/26/2013

Customer review by greedy4chips

4.0 stars 7/26/2013 by greedy4chips
by greedy4chips
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Haven't used this yet, so that is why I didn't give it a 5 star. However, you can't beat the price! Every other store's warranty was exceedingly higher. My only issue was this did not come up on the receipt when I picked it up at the store. So I purchased another warranty plan and later noticed, on my credit card, I was originally charged. So I had to go back to the store, with all the paper work, to get a refund. But other then losing the Ipod, this seems to be a fabulous protection plan!

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greedy4chips
Stevens Point, WI
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Hope I never have to use
12/27/2013

Customer review by Lucky137

3.0 stars 12/27/2013 by Lucky137
by Lucky137
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

So the title is a bit misleading. I purchased this warranty because it appears to work the same as the best buy warranty but extremely less cost. I have thankfully never had to use a wal-mart warranty so cannot really accurately review the product itself. purchase was easy, e-copy sent to my e-mail so no paper to store and find later.

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Lucky137
Nebraska
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:Never
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
6/19/2013

Customer review by catcowdog

5.0 stars 6/19/2013 by catcowdog
by catcowdog
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

With a 15 year old this can only be a good thing!

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catcowdog
Adell, WI
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
My mind is at ease
12/7/2013

Customer review by Flirtygertie

5.0 stars 12/7/2013 by Flirtygertie
by Flirtygertie
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I have peace of mind knowing that my son's ipod is protected against damages caused by drop's , spill's and cracked screen damages. Thanks!

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Flirtygertie
San Marcos
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
There is less worry toward damages .
12/23/2013

Customer review by Tysr

4.0 stars 12/23/2013 by Tysr
by Tysr
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

This was a gift for a teenager . Although cautioned about carelessness , the care plan is a relief for me and my granddaughter.

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Tysr
Birmingham , AL
Would recommend to a friend? Yes
Age:65 or older
Ownership:2 - 7 weeks
Gender:Male
Usage:A few times per year
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Best Plan Out There
1/16/2014

Customer review by WillieKracker

5.0 stars 1/16/2014 by WillieKracker
by WillieKracker
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Luckily I havent had to use it but in comparisson with other plans, this one exceeds in coverage and price.

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WillieKracker
Roscoe, IL
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 3 months
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
4/23/2013

Customer review by realnkilli

5.0 stars 4/23/2013 by realnkilli
by realnkilli
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I bought the warranty knowing that my iPod is going to be covered. It's a good deal especially when I'm always on the move.

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realnkilli
Albuquerque, NM
Would recommend to a friend? Yes
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
I pod touch
1/18/2014

Customer review by Margwms

5.0 stars 1/18/2014 by Margwms
by Margwms
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

I'm happy that my granddaughter has protection for her Ipod touch

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Margwms
Mansfield Ohio
Would recommend to a friend? Yes
Age:65 or older
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
3/16/2013

Customer review by Ladybug2049

5.0 stars 3/16/2013 by Ladybug2049
by Ladybug2049
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Great to have just in case its needed.

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Ladybug2049
Pa
Would recommend to a friend? Yes
Age:45 - 54
Ownership:2 - 7 weeks
Gender:Female
Usage:Never
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
1/25/2013

Customer review by pjl2011

5.0 stars 1/25/2013 by pjl2011
by pjl2011
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Great product! Very user friendly

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pjl2011
Cumberland, Rhode Island
Would recommend to a friend? Yes
Age:35 - 44
Ownership:2 - 7 weeks
Gender:Female
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Good
12/27/2013

Customer review by George076707

4.0 stars 12/27/2013 by George076707
by George076707
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.

Good

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George076707
Washington DC
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Great protection plan
10/6/2012

Customer review by MOMMIEONTHEGO

5.0 stars 10/6/2012 by MOMMIEONTHEGO
by MOMMIEONTHEGO

I called on Oct.4 2012 because my daughter iPod Touch screen was cracked. The representative was very very nice and told me that they would email me a UPS return label to send the item back for replacement. She said that once they receive notification from UPS that it was received I would get a eGift card emailed to me. I received the return label within minutes of hanging up from the representative. I took the iPod to UPS the morning of Oct.5, 2012 and I received the eGift card in my inbox the morning of Oct.6, 2012. They reimbursed the full purchase price plus the tax. My daughter has a new iPod touch and all is well again her world. This is a great plan for the price I have purchased another plan for her new iPod just in case. Great experience from begging to end.

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MOMMIEONTHEGO
Gastonia, NC
Would recommend to a friend? Yes
Age:35 - 44
Ownership:11 - 12 months
Gender:Female
WORTH THE MONEY!
10/4/2012

Customer review by Erin0768

5.0 stars 10/4/2012 by Erin0768
by Erin0768

This is my second time buying the protection plan for an ipod touch and I will continue to purchase them with everything I buy from Wal-Mart from now on. The plans are very affordable and are better than the manufacture warranty. My son dropped his ipod touch and shattered the screen and I submitted a claim online and immediately received everything needed to send it back and received an ecard for the purchase price of the ipod touch plus tax. This is definitely worth the money because apple doesn't cover accidental damage and I would have had to give them the ipod plus $100 for a refurbished ipod touch. Why do that when you can pay $19 for 3 year coverage and get a brand new one?!

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Erin0768
Louisiana, USA
Would recommend to a friend? Yes
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Never
1-20 of 263 total reviews
1-20 of 263 reviews