When printing single sided, the printer works fine, but when printing in duplex mode, the back side of each page has large gaps, compressed text, and jumbled images. A review online reported the same problem, which could not be resolved (for me or for the other reviewer). I am now sending in the printer for servicing (it is brand new). Hopefully they can fix the faulty part or otherwise resolve the issue! If so, it would be a great printer at a great price. But if it doesn't work, that's not really a good deal!