Manufacturer does not honor its web advertising
Customer review by cheatedinohio
The purchase of these bikes from Walmart could not have been easier. However, I did a great deal of research on the internet and selected this bike for purchase. One of my deciding factors for purchasing this bike is that the manufacturer website said that there are travel bags included with this bike. So I bought 2 of these bikes to take camping. When I opened the shipping boxes there were no bags, so I called the manufacturer. I communicated with 3 different levels and got no satisfaction. I was told that bags are no longer included and basically that they will not send me the bags as advertised, even though their website said bags are included. They have since modified their website and removed the statement the bags are included. I even sent them a copy of their web page with the claim that bags are included. I am glad I did not unpack these bikes since I will more than likely return them and I WILL NEVER buy a product made by this manufacturer again. However, I will make future purchases from Walmart.
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Ownership:2 - 7 weeks
Customer has been confirmed to have purchased the item from Walmart.