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14 reviews | 2.6 out of 5
Moving parts not as sturdy as I would like. IPod does not fully charge.
Bought this Portable music and movie system for our little girl, she loved it it worked great, then without warning the sound cut out, no reason etc. Called the help center and he asked a couple of questions and determined that the issue was within the unit itself. Well, of course the unit it out of warranty (even though it has not been used too too much) so my only option was to send it to their service and pay $65.00 to have it exchanged. I opted to write my first product review, a negative review. This was not an inexpensive product and it is barely used. The rep assured me that many people have this product and it last a very long time, I explained to the CSR that there is no way product quality could be 100%, and if indeed the product last a very long time, mine did not so being outside the 90 day warranty (very short for an elect product), then why should I have to pay $65 to replace it. Should they not look at the item see that we did not harm it, that it is barley used etc. before making that decision?
When the product was removed from the factory sealed box, there was a loose part inside. I plugged in the boombox and it would not even come on. I am not sure if this is common or if someone at the store (associate or customer) may have dropped the box prior to my purchase.
My iPod or iPhone do not charge at all. Only audio plays on viewer. Item was described as playing the video from it on the screen. DO NOT BUY.
I'm happy I didn't listen to the previous reviews. I wanted a boombox to take to the beach with us and play our iphone music. This works great. I plug in my iphone and can listen to my music. The DVD works great with a nice clear picture. I can connect the boombox to my TV. And of course, can listen to the regular FM stations. It does its job, just have to know how to use it.
Okay I read the reviews and was VERY scared so many people having problems. I almost didn't buy it because of the bad reviews, but it was exactly what I wanted. DVD & CD PLAYER, IPOD READER, FM RADIO. So I took a chance and I don't regret it one bit. I am buying one for my brother now. It DOES charge my ipod. I can even connect video games for the kids. It comes with cords to connect to big screens and a few other things I can't remember as I put it away. Did I mention it has a remote control that can let you search for music on your ipod without touching your ipod. You can switch to any program you wish to listen to with the remote or on the radio itself. I haven't been disappointed. Since they don't sell this at the stores but online only. People don't know what they are missing.
I read all the negative reviews, but took a chance since my daughter really wanted this from Santa this year. It worked for 2 weeks then died. I purchased it on Amazon and even bought a warranty, but turns out that only goes into effect at year 2...so I was forced to deal with the manufacturer. They are extremely difficult to deal with so now I am considering returning it via Amazon and repurchasing through Walmart, since they are usually good about taking returns. How to explain to a kid that their one Santa gift is a dud? Would much rather just get my money back!
Got this for my daughter for Christmas...I was a bit skeptical at first (didn't have any reviews at the time to read)....but she has loved this since she got it! Everything works great...she loves watching "TV" shows and videos from her Ipod on here. Sounds/music is prefect for her...she's 10.
The cord doesn't "fit" and won't stay plugged in. You're terrified to touch it once you get it to work because the cord moves in the slightest and it doesn't work. I don't understand why they make this cord like this to begin with. It's otherwise awesome, if you can get the cord to stay so you can actually use it. It's extremely FRUSTRATING to spend this much on a Birthday gift for it not to work. UGH!!!
I received this as a gift for Christmas and it worked great at first. The speakers are ok, but bass is severely lacking. The video is decent, but only works with Netflix, YouTube, and downloaded video, not red box instant or Amazon. Overall, I was satisfied with it as my kitchen entertainment center.
That lasted about 3 months, then for reasons I may never understand, both my wife's and my iPod touch 4th gen's started showing a "charging not supported with this accessory" message. It still plays until our iPod batteries die, but I looked online at the I live.com website, looked up the item and clicked on support, then their "e-mail and phone support" icon. oddly, they give a phone number but no email, so I called.
After a half hour on hold listening to Looney bin music, I spoke with a pleasant man with a thick Indian accent claiming that his name was Bill, or Chad, or something like that. He proceeded to walk me through a reset procedure that not only didn't work, but also seemed like he made it up as he went along. At any rate, once that failed he quickly explained that my 90 day warranty had expired less than a week ago and that he could replace the unit for $55 and shipping fees. I thanked him for nothing and wished him a good day.
Bottom line, don't buy from this company. Their customers.Dr service is politely inept and their idea of fixing their poor workmanship is replacing it with the same exact item for a fee of about 70% of the original purchase price. Fail.
My daughter was so excited to get this for Christmas. She was immediately disappointed. It did not charge her Ipod AT ALL nor would the speakers on the boombox play the music from her Ipod. After reading all the negative reviews, I have decided not to exchange it for another one, but am returning it for a refund. Nice idea, bad manufacturing!
Tried two different products but neither one worked, so I got my money back.
radio, DVD player, but I don't use neither. Main reason why I bought this item is because I'm able to take on road and mirror movies from my iPhone 4S into the 7 inch screen for bigger viewing. Works great. Love it!
My 15 year old daughter recevied one for Christmas 2012 so my 8 year old son wanted one for Christmas 2013. They both love them.
They are not hard on their electronics so both devices are holding up well.