It really reduces the size of puffiness. I have very noticable bags under my eyes. Although this product has helped me reduce the size of my puffy bags, I am looking for something to completely reduce them. I hope that is possible. My dad has the same problem, so I guess it is heredity. I am sure there is another product Olay offers that I may be able to use in combination with the eye roller. I don't trust any other products, (believe me, I've tried others, like Sudden Change. It made me look more wrinkled where the bags shrank), but I am a loyal fan of Olay. Please Olay tell me what I can use to reduce my eye puffiness more.