Purchased over a year ago, so lots of time with it. Pros, alternative routes when going to work, ease of use, sleek look & style, lifetime maps and traffic updates. Cons: voice recognition is very poor in that when contacts are downloaded from my smart phone it is next to impossible to access contacts beyond first screen and on top of that voice recognition rarely gets the right contact - very frustrating. I have given up on using this feature even for finding streets. Unit installed via a vent mount that is angled to the direction of my mouth and approximately 20 inches away, however, Blue Tooth connection is average - people say I sound very distant and often unclear - switched back to blue tooth headseat and deactivated blue tooth settings - thought it was to good to be true. The unit has taken me on poor routes right into dead ends where construction is underway and alternative routes are longer than what was originally planned. Points of interest seems to work well when in a specific geographic area but don't try to find a point of interest that is outside of the area you are working from. Wish unit retained a history of routes taken and their mileage as this would be helpful for managing mileage for work purposes - Garmin I understand has that feature on certain models.