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6 reviews | 3.5 out of 5
My husband was thrilled my gift. It was easy to put together as directions and information were clear and each piece was labeled with a letter. The hardwood was of excellent quality which was a big plus and the design was excellent. We especially liked that wine openings could acommodate most wine sized bottles. Delivery was on before I expected which was great.
Not as easy to assemble as one might hope, but the end result is a nice looking rack for the money.
Dowel pins used to align are a specific part and must go a specific way. If you are not an attention to detail person you could easily ruin the pins with improper alignment. Having said that, enjoying the rack and the glass holder add on.
Assembly instructions are inadequate - the drawings are inferior to prevent mistakes in putting parts together. The wood dowels are too large for the pre-drilled holes and split the uprights when installed into them. The appearance of the finished products is fine, and they work the way they are intended to work. Now that they are installed in a recess in our dining room they look fine.
When putting together had damage part
When contacted company they wouldn't send replacement part because i bought from walmart not directly from them
Very flimsy poor quality
Customer service very rude not helpful will not replace damage parts