Just like the other 20+ one star reviews on walmart.com of this product - it is flawed, freezing, and running extremely slow. Since I was past Walmart's 90 day return window when I finally gave up on this unit ever working properly, I tried going through Panasonic. They refused a return since I didn't buy from them directly, and forced me to pay over $11 in shipping to send them my defective blu ray player with the promise of replacing it. Upon receiving a replacement in the mail, I immediately discovered that the new (or probably refurbished player) was pixilating, freezing, and running slowly as well. I have since spoken to supervisors at Panasonic who have promised to return my calls and haven't, never emailed me a promised shipping label to return this second unit, and told me that I still cannot get a refund only will "put in a request" to have my money refunded which I'm sure has never gone through either. Panasonic has the worst customer service!
Was this review helpful?
Thank you! You have successfully submitted feedback for this review.