Customer reviews

Customer Reviews | 151 reviews | 3.6 out of 5

3.5 stars

151 reviews | 3.6 out of 5

3.5 stars

151 reviews | 3.6 out of 5

Would recommend to a friend
5 stars
4 stars
3 stars
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1-20 of 151 total reviews
Would recommend to a friend



1-20 of 151 total reviews
1-20 of 151 reviews
Please bring back the old formula and scent!!!

Customer review by Pepper

1.0 stars 7/14/2016 by Pepper
by Pepper

I loved this shampoo!!! It used to make my hair feel and smell soooo good!!! And the smell was so awesome and lasted til my next shampoo. I would always have people tell me how good I smelled and ask me what it was and I would say... Thanks, it's my hair! Several of my friends and coworkers switched shampoo because of how soft and shiny mine was and how good it smelled. But now sad to say, this is the last I will buy unless the new formula returns! My hair is so oily now and while in the shower the new smell is sooo strong and obnoxious it literally gives me a headache, but as soon as my hair dries no more smell. PLEASE, PLEASE, PLEASE, Bring back the original!!!

Reddick, FL, United States
Would recommend to a friend? No
Change the formula back, PLEASE!

Customer review by An anonymous customer

1.0 stars 6/13/2016 by An anonymous customer
by An anonymous customer

I must have found his gem right before they changed the formula like everyone in the 1-star section has mentioned. When I first discovered Clear, I felt like I had finally found my dream shampoo. There was no weight after I washed my hair. It was extremely healthy feeling and looking, and it smelled AMAZING. That is a thing of the past. Around March of this year, y'all must've launched your new formula, because my hair has been awful ever since. It feels greasy even after I style it, an hour or two after it has been washed. I had to buy clarifying shampoo to use to remove the buildup that your product has left on my hair. I would love to be a customer, but this new formula is bad, and I'm not the only one saying it. Please listen to your customers and bring back the old formula so we can all go back to having wonderful looking, and smelling, hair!

An anonymous customer
Houston, TX, United States
Would recommend to a friend? No
New Formula is Very Disappointing

Customer review by SomerGirl

3.0 stars 4/3/2016 by SomerGirl
by SomerGirl

I have LOVED this shampoo for years. Not only has it helped detangle my locks, which have been prone to knots for as long as I can remember, but it smelled incredible. In fact, I had multiple people tell me over the years how amazing my hair smelled, which was always a wonderful confidence boost! I was open-minded about the new formula, wanting to believe that my trusted and favorite brand would not let me down. I know coconut oil has many benefits, but my hair is more tangled and difficult to brush than it's been since I started using Clear. Also, the scent is very disappointing and a huge downgrade. Coconut can smell very good, but not when mixed in with the other ingredients or when it's used in a hot and steamy shower. Clearly, the new formula just isn't working for me and I'm devastated to admit I'm considering switching brands. Coming from someone who was pretty much a brand amabassador for Clear, this is very upsetting. Perhaps some people like this change, but I really wish Clear would bring back the old formula. Why change perfection?

Somerville, MA, United States
Would recommend to a friend? Yes
Please bring back the old formula!

Customer review by Monica

2.0 stars 7/3/2016 by Monica
by Monica

I used to use the original Clear shampoo and conditioner and believed it to be a godsend, that's how great it was! My hair always stayed looking amazing and I was able to say goodbye to my dry scalp and flakes. Unfortunately, this new 24/7 formula leaves my hair greasy and flat the day after I wash it. I've also been dealing with an itchy scalp and dandruff. Please bring back the original formula for the sake of the brand and all of these dissatisfied customers.

Tampa, FL, United States
Would recommend to a friend? No
Left hair oily

Customer review by Skeeter

2.0 stars 7/3/2016 by Skeeter
by Skeeter

Love the smell of this product but after washing my hair in the morning by the afternoon my hair was oily like I never had washed it.

Texas, United States
Would recommend to a friend? No
Not the same as the old total care

Customer review by Anonymous 1

1.0 stars 7/3/2016 by Anonymous 1
by Anonymous 1

This shampoo brought my dandruff back :(. I loved how the old total care shampoo smelled. Will try another brand now.

Anonymous 1
Texas, United States
Would recommend to a friend? No
Surprisingly great

Customer review by behair

5.0 stars 6/30/2016 by behair
by behair

I really liked this shampoo and conditioner. Not too heavy and cleaned great!

Indiana, United States
Would recommend to a friend? Yes
Amazing on my hair

Customer review by Aunt Ape

4.0 stars 6/27/2016 by Aunt Ape
by Aunt Ape

Absolutely love the total care BUT the original kind not the new Coconut milk one. Its great you came out with a new scent but why get rid of the regular? ???? I have to find it to buy somewhere its the only one that helps my hair. PLEASE HELP

Aunt Ape
Ohio, United States
Would recommend to a friend? Yes

Customer review by Ina4

1.0 stars 6/19/2016 by Ina4
by Ina4

I used to absolutely love this shampoo & conditioner! My favorite part was the smell! It was phenomenal! I would get compliments on my hair everyday saying my hair smelt delicious! When I purchased this new formula I was so Dissappointed. The scent was completely different, and as a woman with oily hair, this product weighed my hair down. I will not be repurchasing this product again. Now on the search for a new, great-smelling shampoo.

California, United States
Would recommend to a friend? No
Old formula ..... Please'

Customer review by Holly15

1.0 stars 6/24/2016 by Holly15
by Holly15

This upgrade you've made to the formula is awful. I still have nearly a full bottle that I will not use. The new formula's scent is not nice at all and it does not leave my hair shiny at all! Please bring back the old formula!

Whitehall, PA, United States
Would recommend to a friend? No
Finally! A Shampoo That Works!

Customer review by NancyL

5.0 stars 4/23/2015 by NancyL
by NancyL

It's not often that I feel passionate enough about a product to actually leave a review but I have to tell you that this shampoo really works. I've had a problem for a long time with severe flakiness on my scalp, even on my face between my eyebrows, on the edge of my nose and on my ears. I have tried every dandruff, psoriasis, and eczema shampoo and conditioner out there. I've even tried prescription shampoos. Absolutely nothing worked. I started using Clear and within a week all of the giant, scab-like flakes were gone and they stay gone as long as I'm using Clear. I also started using it on my face daily (I know, it's not intended to be a facial cleanser) and the dry flakiness that no moisturizer or heaviest cream could fix is gone. I'd love to see them come up with a facial cleanser and body wash with the Clear formulation. Anyway, in conclusion, if you have stubborn scalp issues like me, buy this and use it for a month. Trust me, you'll be amazed at the difference!

Las Vegas, NV, United States
Would recommend to a friend? Yes
New formula :/

Customer review by Kate

1.0 stars 6/19/2016 by Kate
by Kate

I have used this shampoo for year and it was amazing! Since they came out with the new formula I will never buy it again. My hair looks so greasy and flat right after blowing it dry. The new formula also smells bad. Sad day!

Would recommend to a friend? No
Not happy with the new formula or scent

Customer review by UU1622

1.0 stars 6/18/2016 by UU1622
by UU1622

The previous formula made my hair feel so healthy and luscious. It also smelled SUPER good. I've used it for 4 years and I used to get tons of compliments on the scent even after exercising. I'm very unhappy with how it's being made now.

Texas, United States
Would recommend to a friend? No
Hate new formula.

Customer review by Sydk

1.0 stars 6/10/2016 by Sydk
by Sydk

Not a fan of the new formula, and particularly despise the new scent. This was the only shampoo & conditioner I purchased for the past 4 years, and would have continued to do so if they hadn't changed it. I never write reviews but felt compelled to in hopes they would bring back the original. Until that happens, I'm forced to shop for a different brand because formula aside, I honestly can't stand the scent of the new shampoo & conditioner.

Would recommend to a friend? No
Fragrance Change

Customer review by Mustangs2016

4.0 stars 6/17/2016 by Mustangs2016
by Mustangs2016

I love these products! It's always worked well for my scalp and hair but I'm disappointed with the new fragrance. I liked previous scent muuuuuch more!

Texas, United States
Would recommend to a friend? Yes
Thank You!!!!

Customer review by reverand187

5.0 stars 9/11/2014 by reverand187
by reverand187

CLEAR~ I want to thank you. I am a 32 year old male and I have had dry scalp all of my life. I have tried several products including prescriptions to correct my issue, however nothing has ever worked until now. On top of naturally having dry scalp I had been in locations (Iraq, Afghanistan etc.) that had made the situation even worse. One day I just stumbled across your product and My best friend told me to try it "What can it hurt, nothing else has worked up to this point". So I tried your "Total Care" and by the 2nd day I noticed that I had less flakes and no itching feeling. I have been using your product now for several months not and I have not had any flakes or itching for over 2 months now. So I just wanted to stop in and say thank you so much, this has been a life changer for me. I no longer have to worry about flakes or people looking at me for scratching my head etc. With the fear of sounding too girly, My scalp and hair looks and feels great and nourished. Again, Thank you. T. Ashley Miller~

Sanford, NC, United States
Would recommend to a friend? Yes
What happened to the old bottles?

Customer review by Lili96

1.0 stars 6/9/2016 by Lili96
by Lili96

I've been a clear lover for a while now, it was the only shampoo I bought because it didn't give me dandruff and the biggest reason I bought was because it smelt AMAZING! Everything was perfect (p.s I used only strong lengths shampoo and conditioner) until no store sells them anymore and they only sell the newer 24/7 bottles and I just can't stand the new smell..They've lost me as a customer because of this. :/

Farmington Hills, MI, United States
Would recommend to a friend? No

Customer review by baker

1.0 stars 6/12/2016 by baker
by baker

The new formula is not working. I bought one bottle and will not buy another. The new and improved has done nothing for my hair. It has caused dry scalp and skin irritation. Please bring back the original formula.

New Hampshire, United States
Would recommend to a friend? No
Miss old scent

Customer review by Interpol1

1.0 stars 6/12/2016 by Interpol1
by Interpol1

I really miss your old scent been buying it for ever because of it I always got compliments. Got people to change to this shampoo and conditioner. Always had that scent all day long really miss the scent

Holbrook, AZ, United States
Would recommend to a friend? No
New formula is horrible!!

Customer review by PBJFraley

1.0 stars 5/24/2016 by PBJFraley
by PBJFraley

As a long time user of this shampoo I was extremely disappointed to find the "new formula" is unusable for me. The old formula had a fantastic scent that was light and clean. Certain flowery scents give me migraines, so scent is a big factor for me in hair products. The new version is heavily scented and intolerable for me. The old formula left my hair clean, shiny, and manageable. Two days of the "new formula" left my hair heavy and greasy. Please bring back the old formula, otherwise you've lost a customer. :-(

Georgetown, KY, United States
Would recommend to a friend? No
1-20 of 151 total reviews
1-20 of 151 reviews