Ordered online as is $30.00 cheaper than in the store (is $149. in store, $121. online). Phone came, I was SO excited as was my first smartphone. Chose this one as really wanted AT&T pay as you go, & a phone w/a physical keyboard. Same problem as others have discussed already, phone literally "ate" the battery, you could physically just see the battery "ticking down" as you'd look at the phone's status. I tried for a couple of days, charging/draining, charging draining, & I wasn't even using the phone for apps or calls or anything, it was just in standby mode. It would be down to 50% power in like 2 hours. Thus I returned to my local Wal-Mart, asked for the manager at service desk as the clerk there said I'd have to return phone & re-buy at store list price & I really didn't want to pay $30. more for really no reason. So manager agreed to do price match from my online purchase, I was able to exchange & not pay the price difference. Now phone is GREAT, I LOVE IT. I'm not a heavy user, send a few texts, occasionally make a call, & have used the internet on wi-fi & network. Everything works fine, no probs, & this one will stay charged a few days in stand-by w/o any problem whatsoever. I like the physical keyboard as I can "thumb type" fairly quickly, don't care for screen keyboard as it super-sensitive/touchy, being a new smartphone user this was the perfect purchase & perfect fit for me. So if you get a bad one, exchange it, I'm really glad I hung in there & didn't just return it & buy a different phone I probably wouldn't have been happy with. I would buy this phone again. :o)
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