This is the first time I've ever been disappointed with a Maybelline product and I've been using them for many years. I opened the mascara and at first I thought the brush was broken because it bent in the center of the wand. No, that was some sort of new design feature. I found that the flexible wand defeated the purpose of the brush in the first place - to use light pressure to separate the lashes when applying the mascara, and as a result, it was hard to apply and clumped badly once it was applied. So I dug out my old mascara from the trash and replaced the brush with my old one (fortunately, it fit). However, the quality of the mascara itself is not as good as that of the old Maybelline, as it doesn't define the lashes nor extend them. Sorry, Maybelline. Although I still like your products, I won't be purchasing this particular mascara again and would not recommend it to a friend.
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