I have had the Quick and Light for 8 months and have gotten lots of good use from it. I use it to clean wall-to-wall carpet in two heavy traffic areas (hallway and stairs). It is also handy for cleaning up after "pet incidents" (cat hairballs) and random stains. Based on some of the negative reviews, there are some things to keep in mind. First, this is not a commercial carpet cleaner but it is a very good supplement to periodic thorough carpet cleanings. Second, it is very important to vacuum carpets thoroughly before using the Quick and Light--less pet hair and detritus collects in the machine. Finally, moving the cleaner very slowly, back and forth, makes cleaning better. I also suction the carpet repeatedly (without spraying) once finished to decrease drying time. I am very pleased with the Hoover and have had no problems.