Although Samsung's website description for this camera gives you system requirements for a Mac, their software does not work on Macs (which they don't tell you anywhere). So you cannot use the wifi uploading feature to wirelessly upload your photos to your computer. Trying to even get the camera connected to any wifi is a task in itself. I did finally get a photo to email off of the camera, but it emails the photos through a Samsung email network, so it went into my Spam folder when I received it on my computer. This makes sending photos to others difficult since it goes into their Spam folders. Also, Samsung's Remote Viewfinder App that they have for the iPhone does not work at all. Even after it updated the App 4 or 5 times in only 4 weeks time, it never worked. I called and spent more than an hour on the phone with their techie who swore up and down that Samsung does not mention system requirements for Mac on their website and that they absolutely do not make an app for the iPhone and never would. When I proved her wrong by having her go to their own website and by having her open iTunes and see the App that says it is made by Samsung and says that it is supposed to work for this camera model, she said that she couldn't help me because although they have apps for other phones, they only guarantee their Samsung-based phone app to work. I admit that I got pretty decent quality pictures from the camera (although not in low light). The 18x zoom is also great on such a compact camera. So I gave it a 2 star rating instead of 1. But if you are a Mac / iPhone user and are purchasing the phone for the wifi capabilities, forget it. I will say that no matter why you are purchasing it, EVEN IF YOU ARE A PC USER, expect that if you have a problem with or question about the camera, you will likely know more than their techies do (no offense, but they were clueless about what Samsung even offered or stated... let alone about being able to give any actual help or answers). I actually returned the camera just before the 30 day mark since none of the wifi features worked and the low light photos were not good. A wifi camera is a great concept... if only it worked.
Was this review helpful? (19) (3)
Thank you! You have successfully submitted feedback for this review.