BEWARE!!! DO NOT PURCHASE THIS PRODUCT 7/14/2012
Customer review by TiredOfTrash
1.0 stars 7/14/2012 by TiredOfTrash
Beware!! Do not purchase this product. I believe RCA has a serious problem with this product. After several weeks of research, my wife and I decided this was what we needed for a TV/DVD combo for our kitchen. We ordered the unit approx 2 weeks ago and it was received in approx 4 days. We set it up and the DVD player WOULD NOT WORK. When the DVD disc was inserted in the drive, the unit would automatically go into DVD mode but the disc would not load (or be "inhaled" as the Chinese owners manual stated). We returned the unit to our local Walmart store.
Several days later we (very stupidly) ordered another identical unit from Walmart.com. It also came in a timely matter and we set it up. After verifying that the TV mode worked well, we tried a DVD disc. When the disc was inserted into the drive the unit automatically went into DVD mode and the disd was loaded (inhaled). Everything worked well until I wanted to eject the disc. It would not eject after repeated attempts. Finally I removed the disc with tweezers and then was faced with exactly the same problems that I had with the first unit. We returned the unit to our local Walmart store.
The online Walmart customer sevice and the local store personnel were exceptional in their help with this problem. I believe that RCA and their manufacturer have a serious problem with this product. How many defective units have they produced?? What are the chances that I would recieve 2 defective units if there was not a problem involving many more??
Altho Walmart is not to be directly blamed for this problem, I do not plan to ever buy any other electronic products from Walmart and certainly never again purchase a RCA product.
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Would recommend to a friend? No
Age:65 or older
Ownership:1 week or less