The hard drive arrived on time. I was very excited when I got it because my current hard drive is failing. When I opened the box, I found the hard drive was not in a box from the Western Digital factory. It was in a static bag with plastic supports. There was not any cables, no manual or CD in the box. I have bought hard drives in the past from Seagate that had cables, manuals, and CDs in the box sealed at the Seagate factory. I should have stuck with Seagate, but the Western Digital hard drive had more storage for the price than the Seagate ones sold on walmart.com. I tried to install the Western Digital hard drive for two days. It would not work on my Compaq Presario. The hard drive had read errors. It took 6 hours to format the hard drive to go with my operating system and it still did not work. I downloaded software from the Western Digital website, but that did not help. I will not purchase another hard drive from walmart.com. When I purchase something for my computer, I want it to be new, sealed in a box from the manufacture.
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