"Browse" function freezes on the login window. Have to kill with Big Red X and then force end. I have to launch IE directly to configure the camera (not everyone would know to do this). Some controls (play, stop, record) work only on IE browser, not with Firefox, due to use of MS's proprietary ActiveX. Very poor choice, Swann. When you use a browser, for pan and tilt control, there is one button to activate ("patrol") and another to stop; there is no incremental control. On the standalone app, there is incremental but no patrol. Android smartphone app is barely usable. Hoping to find a firmware or app update, I checked the Swann web site but unfortunately, the "Software" download button take me to a non-existent URL.