I received my first machine as a Christmas gift. I went to use it and it made an odd clunk noise, which was the needle hitting the shuttle casing when it would go down. I thought, not a big deal, I will just exchange it. The next one will be perfect...wrong! Nowhere is this walmart's fault, but it is very frustrating to learn you have a second defective machine. The second one, the needle couldn't move side to side. It stayed aligned to the left. It at least sewed...kind of. Since the needle couldn't go back and forth it could sew a simple straight stitch. Now I was annoyed, so I called Singer. After an hour on hold, I finally spoke with a real person. (I was really hoping it was just an operator error this time, but had a gut feeling it was defective too.) and I was right, nothing could be done other than return the machine. I'm not sure what possessed me to even try a third machine, never am I so patient! But the next town over had one in stock so I exchanged. Thankfully, the third one works! It is a great machine, unless it's your third; then you're left with a sour taste in your mouth. I'm do love that it is simple to use and has several stitching functions.
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