I use flavored ground coffee (Dunkin Donuts' Pumpkin Spice works really well# and 2 percent Lact Aid milk. To prevent a milk burn/residue I always swish the glass decanter with water and drain it out before I add the milk to the glass decanter. This prevents the milk protein from bonding to the heating element on a dry surface thus creating a burn residue. Always use a silicone spatula to get all the foam out. Rinse immediately with very warm water after pouring out latte into mug. Fill with an inch of very warm water. Let sit on counter. When done drinking your beverage then use a soft sponge to wipe up bits of milk that may be on the heating element. If you want to use a Torani syrup #like Vanilla, chocolate, hazelnut, almond# pour 1 -2 tablepoons in your mug first, then pour your finished latte into mug. It turns out better this way. I also put 1 packet of artificial sweetener in my mug first, then add finished latte. This is a timesaver and moneysaver device for me. I use a ceramic mug with lid to take in the car and to drink in the house. If you have a busy schedule and wish to save money and calories, then get this machine. Love love this machine. You can also add whipped cream to your final drink. I have made hot chocolate with almond milk and chocolate syrup with great success. It doesn't work very well with bits of dried marshmallows or chocolate chips. Add those later. Also, you can use a supermarket brand of French Roast coffee grounds and save yourself some more money and come out with a great tasting latte.
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