Installation process was more then I was expecting, but didn't take more then an hour. Packaging could have been beefier, first unit I had to return because the back grill was smashed in. Using the unit to cool my 1100 square feet home, does a decent job. The energy efficient mode could use to run the fan a bit more, it tends to leave the house warmer. So we use that when we are gone, and switch to the cold mode when we get home. Someone asked about the electrical plug. It's nearly a standard electrical plug, except one of the flat tines is turned 90 degrees, so it can't be plugged into a 120 volt outlet, 220 only.
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