I can't even begin to express my frustration over this item. I bought it originally for my parents and it was virtually worthless to them. The first one would start up, but after just a minute or two, Windows freezes to the point where all programs fail to respond and you can't do anything, no matter how long you sit there, and you are forced to do a hard power down. We called Walmart, and while they did send us a replacement, the second one was even worse. It froze at installation and would never make it to the desktop. I have tried over and over to get it to start up, but nothing. I even went so far as do do a full reformat and installation of Windows on the second one and it freezes at the "completing installation" screen and refuses to go forward. I have no clue how anyone is having any luck with this product, and I have no idea why these problems are happening. What I do know is that neither one has worked for us, at all, not even a little bit. Stay far far away from this product. Put the money towards something that actually functions.
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