i search around long and hard for a good computer at a cheap price. after about 3 months of intensive search, test driving where i could, i finally settled on this one. I was looking to replace an old gargoyle i used for years that was slow as can be, had a loaded hard drive, and and had a tendency to freeze up on me at random times. after many years i finally felt it was time to upgrade. i think with this computer i might have actually downgraded.
when i first opened it up all seemed fine. it was fast, had good video quality, and all the hard drive space i needed. it wasn't until about 2 days later that it started to show its true colors. i first started having problems with software. it took about 3 trys to get an antivirus to take but then finally i got it and i thought everything was fine. then i couldn't get any updates to take. it would again take me about 3 trys to get them to take. and again after about 3 trys everything was fine. a little strange ill admit but i wouldn't dismiss it yet.
some time passed and everything was fine, i figured all my earlier woes was just a fluke, but on one fateful day about 3 months after i got it, it showed me exactly how well it was built. one night, ill admit it was a warm night, the thing started slowing down to almost a stop. me still being used to my slow computer, was used to this kind of behavior and decided to wait it out, figuring sooner or later it would come back again. nope it ended shutting down. i tried to restart it and got a no boot file message. awesome, my new computer is dead. my first thought was to take it to the computer repair shop in town. they inform me that the hard drive, the motherboard, and the power supply are all fried. the trifecta. not wanted out of my awesome 3 months old computer. they wouldnt even fix it, telling me that it would be more cost effective to get a new computer. instead they said i should call acer and see what they would do. i rushed home and instantly got acer tech service on the line. that's when i got some good news, my computer came with a one year warranty. sweet. so i packed it up, and shipped it out free of charge. i got it back a week and a half later with a service report telling me that they replaced the hard drive, nothing else. ok maybe the computer shop was wrong, i could accept that. i hooked it up and everything was fine, for about 3 hours or so. after that static started coming from my speakers. after investigation and trying everything i could think of to get rid of it including moving my computer and trying different speakers, i broke down and called acer again. and here i am, shipping my computer back again, i didnt even have time to get it updated yet. this time i got it back in a week with a service report saying nothing was wrong. apparently i was imagining the static. i hooked it up again and low and behold its still static. this time i called acer right away and with a full head of steam. finally after having to have the guy listen to the static through the phone as he kept insisting everything was fine, they had me send it back yet again. this time i got it back in yet another week with a service report that said, you guessed it, they replaced the motherboard.
that's where i stand now. six months after i bought this computer i am writing this review on my old gargoyle because my new computer is in for repairs yet again. since i bought it i have actually gotten maybe 4 to 5 months of use out of the six months Ive had it and have sent it for repairs a total of 4 times. to me that's not a good ratio. i have even asked acer if there was a lemon law on this thing because if its going to die every 3 months there's got to be something wrong. luckily i have also found out that acer offers a warranty extension extending my warranty to 3 years. i may be stuck paying for that otherwise i don't know what i would do after the year is up. im not going to lie, at this rate it'll end up paying for itself and ill probably end up having to send this thing in for repairs at least 2 more times before my first year is up let alone every time after that but its just the fact. that's another $80 that i shouldn't have to fork out on it.
as it is i still like to give everything the benefit of the doubt. i don't know what went wrong, if i got a lemon or if this computer is just junk but i wouldn't recommend this product to my worst enemy let alone a friend. maybe i did just get a bad egg but in my opinion, don't waste your money on this computer. you'll be better off getting a calculator and a pad of paper as long as you'll actually get to use the thing
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