I just picked up a used/rebuilt unit and so far, I'm impressed. I got it from my local vac repair shop as I just wanted something easy, simple and inexpensive for my lower-level basement/office (where my wife prefers I NOT use her expensive Simplicity vac.#. After trying it out, she now wants the Bissell upstairs! I had just vacuumed with the Dirt Devil that quit on me, and the Bissell picked up so much more. The little Turbo Brush tool hits the stairs like nothing else can. I've learned a lot about 'bagless' when I was shopping for more expensive brands, and I know that bagless vacs are not as well sealed, so I get that, but it is easy to see how you're doing and its easy to keep emply/clean all the time without a dirt-bag hanging out in your closet between changes. I love the retractable cord and another reviewer said they didn't like the location of it #too low#, which he has a point. However, I just loop it over the hose hook toward the top. No big deal. I do have to get my hands on the little 'multi-tool' brush though, as it was missing from my used one, which is otherwise immaculate.