This was my first HP purchase, after ten years with a Dell system that presented zero problems. I considered and researched several options, including Dell, of course; plus Lenovo, Gateway and HP. The desktop pc configuration I chose was available from each of these sources. The HP had much better standard warranty and service. My final choice, the HP p7qe, was made based upon speaking with HP Sales and Customer Service representatives, who proved to be quite kind, knowledgable and helpful. Setup was easy, as was transfer of my files from the old machine. The features and, especially, the speed of my new HP exceeds all expectations. As for durability, only time will tell.