I wasn't sure about this based on the mixed reviews, but I adore mine. Because the velvet top is part of the heating pad, and not just a cover, it doesn't crinkle or feel hard, even when not in use. I use mine religiously due to chronic headaches, and I can't stand it when something doesn't feel soft under my head when its hurting. When I turn it on, I can feel it start to heat within about 15 seconds, and it is fully hot within about 45 seconds. I always use it on the hottest setting, and find that to be about perfect. Any hotter and I would be concerned about it possibly burning my skin. I also like that it has a 2 hour auto turn-off (and the option to keep on until manually turned off). My old one would shut off after 30 minutes and it felt like it was just finally warming up and then it would go off.
I know others have expressed concerns about the cord coming undo from the pad, but thats never happened to me. And the way it is shaped, if it were a problem, it could easily be taped to keep it from pulling apart.
I find this was money well-spent. If this one quits working, I'd buy the exact same one again.
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