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196 reviews | 4.1 out of 5
After a year of holidays and dinners. These chairs need to be replaced. Every one of them is wobbly and the wooden screw covers keep coming out. They looked and seemed like a good buy when first assembled.
“Our goal is that every customer is a satisfied customer. We are sorry to hear about your experience with our product. We appreciate the time you took to provide feedback. If this is still an issue, we would like the opportunity to rectify the situation at your earliest convenience, please contact our Customer Service Department at 1-866-942-5362 M-F 8:30am to 4:30 pm PST.”
We got the chairs in the 6 piece... They're totally a bargain for the quality. They look beautiful & are more than expected. We're blessed to have these and glad we picked these. Should you get them? Oh yes! You won't regret it.
We got a farm table that is the same color as the chairs; so we were really happy with the chairs. Our daughter had to put them together; as my RA would not allow me to turn the allenwrentch; and she put them together in less time than it would have taken me to do them. Love the look and the weight of the chairs; cannot wait for her to make cushions to use for the chairs. Yes; she makes cushions for us, and am waiting for her to finish them. Love them and would really tell anyone that if you're looking for good quality chairs this is the way to go.
But for being a tad too shallow for my butt [or my butt being a tad bigger than the seat] they are great and I hope they last. They look that good. Arrived promptly as advertised and in perfect condition. Assembly was easy [especially as I never got back much of the use of half my body after a stroke] and seemed strong. All the parts were there, including one extra of both types of fastener... unlike me with more than a few screws loose.
I love my new Better Homes and Gardens chairs. They are exactly what I was looking for and were very well priced. There is some assembly required and the directions were clear, simple, and easy to follow. Everything was included with the hardware and there were even extras. They look just how I pictured in the breakfast nook we DIY'd ourselves.
These chairs are not that sturdy. The quality is not here. So, if you are looking for chairs that will last these are not the chairs to buy.
Thank you for purchasing Whalen Furniture and please accept an apology for any inconvenience we may have caused you.We have recently implemented new processes to quickly read and respond to online comments – our goal is that every customer is a satisfied customer, We are sorry to hear about your experience with our product. We appreciate the feedback and if this is still an issue we would like to rectify the situation at your earliest convenience, please contact our customer service dept. at 1-866-942-5362 M-F 8:30am to 4:30 pm PST
I bought this as part of a complete dinette set. It is of far greater quality that I would have dreamed for the money - solid. The whole set looks great. The natural wood with white legs really brightens up my kitchen. I've had it for almost a month and have no complaints. It does require some assembly, but it was nothing my husband couldn't handle =)
These chairs were easy to put together (instructions were easy to find and understand) and sturdy. They exceeded my expectations for the price. They look very nice. They are basically indistinguishable from more expensive chairs except in two minor ways--no seat contours and no covers for the screws, so you can see the metal. They would be very nice with cushions.
These chairs are sturdier than they look, and they were very easy to put together.
I compared this product in other stores and Walmart had the best value. They were quickly shipped to our local Walmart where we picked them up without any hassle. The chairs were sturdier than expected and put together easily. I love my new dining room chairs!
The chairs are very attractive and build well. the assemble was easy but I did find several holes that were not completely drilled through. It did not impact the assembly because the portion of the un-drilled hold could easily be removed. I really do love that that give you an extra set of hardware in case you loose a piece. I did not need to use the extra hardware but it was nice to know it was available
These chairs are sturdy and easy to assemble
Chair is marked "FL" for front left, etc. The way I looked at it, it was backwards. Once I realized that it was easy to put together. Pay attention to the screws, make sure to use the right ones for the specific pieces, some are longer than the other.
Quick and easy-enough to assemble, and as can be expected, one takes note of the suggestion of re-tightening the screws occasionally, and perhaps not exceeding a certain weight on them (and as I had to tell my husband, NOT to rock back on them. Anyhow great value and very attractive.
Sturdy and easy to assemble. I would probably give these 5 stars if I were buying them for the first time. Bought 4 to go with 2 that I had purchased less than two years ago, only to find they are not the same. The two I bought in 2012 came fully assembled, these required attaching the legs. Assembly was easy but unexpected. Seats are now a little thinner and fastener heads are exposed. Otherwise, these are a great chair for the price. Probably not recommended if you are a large person.
A cross bar cracked and after calling the company, they sent me out a new piece for free within the week!
Very cheaply made, looked better in the picture. The size of the chair is very small, not a sturdy made chair at all. So light weight that when you set on it the chair slides on the floor. Waste of money.
These chairs complete the set; they are light weight but sturdy and look perfect with the table; we ordered six with the table; only suggestion to easy assembly-the screws are two different sizes; if you use the longer ones on the seat in error, you will have holes!
Shipping was really fast on these chairs! I bought 2 boxes (4 chairs) and they arrived in 2 days right to my home. Assembly was easy and all hardware was included along with allen wrench and clear instructions. While they are the perfect size chair for me and my family, the seat area is smaller than other chairs I've seen of this type and there is a weight limit of 300 pounds in the documentation, so these may not be suitable if there are very large people in your household. They look great, the price is right, and I'm very happy with this purchase!
The picture was accurate and exactly what I expected. Another plus, the chairs arrived a week before the projected delivery date.