In all fairness, the reason for the low ratings is that it was not a clean topper that I received. When I pulled it out of the packaging, my first grasp was an unfortunate couple white hairs on the material, plus, there were some pulls on the material. So, I never used it, but immediately put it back in the packaging and returned it to Walmart. Do make sure you get a NEW topper, which is hard to do, but I just never thought I would get a recycled one (customer to customer). Most places steam their products when they are returned, but not this time. I didn't get another in replacement. The material seemed soft, but that is all I can say, otherwise.
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