In summary, it does the job as long as it's not broken. That said, the timer turn knob broke off in 2 months. The warmer comes with a 1yr warranty however you need to mail it in for them to determine what is the nature of the damage. Their customer service said that it would take about 1 month for me to receive a replacement, if they decide it was a manufacturing issue. They do not provide parts (I would be happy to just receive a new knob). Another lesser issue is the small volume of water reservoir. While in theory it works fine, if you had ever experienced getting up every 3 hours at night for 2-3 months and barely keeping your eyes open, it is a little annoying that you need to figure out if there's enough water for heating (It's not easy to tell since the plastic is light blue and the water is clear). Finally, if you want to end the heating, you need to unplug it. Thee's not stop button nor can you turn the knob back to 0. It does the job but it's not the best value for near $30.
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