Customer Reviews

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1 stars
<li>Exclusive Helix System for lasting performance<li>Extra-wide cleaning path for fewer passes<li>Multi-layer filtration
1-5 of 5 reviews

Light weight & Evers the job done

Being a home of 2 boys> 9, we really needed a good vacumm for their media room andPly area/bdrm. We are throwing out our old one since this 1701 picked up all kinds of stuff left from the old vacuum it was full of & needed emptying 3x to pick up whatthe oldvac left in a short shag carpet. My only complaint is that Walmart/Bosse discount coupons for filters or Parts Codes were not valid even though the expiration date is until the End of 2018. My real take on the big picture is to have hard service floors & eliminate the need for this or any carpet (germ carriers) products.

Careless packing of parts

Bought as a replacement for an old Eureka Boss which is a pretty heavy vacuum. I was frustrated the minute I unpacked it though since the small packet taped to the handle only contained one screw instead of two. The packet was not broken so this was just pure carelessness on the part of someone. Called Bissell and they are sending me some screws to attach the handle. Phoning them was quick and they were polite and professional. I went ahead and tested it carefully with just the one screw attaching the handle thinking I would just return the vacuum if anything else went wrong. The Bissell is much lighter and easier to push around the carpet than the old Eureka and it does seem to pick up well. Overall, things went OK but I do think it needs a higher setting for deep carpet and shag. I can see how people have complained about burning belts since it has a tendency to bog down on something like our shag rug. Also, I wish the brush would disengage like the Eureka when set to the bare floor setting. I will not use this vacuum on our wood floors which are pretty soft. Will see how it goes after a few weeks.

Turbo Brush has got to be a joke

The vacuum works ok although you have to clean it practically every time it is used. What is annoying is the so called "turbo brush" which is a big reason we bought this machine. From the start, anytime it was connected to the hose, it whines and vibrates because the engineering is so bad. If you apply it to any carpet or upholstery it will completely stop turning. Took it back to Walmart and got another and it did the same thing. How could anyone sell something like this to the public?

Don't bother

I have had this vacuum about 4 months and have concluded that this is probably the worst engineered vacuum I have ever owned. Unless the foam filter is cleaned each time it is used, it doesn't even pick up the smallest piece of lint. We'll see how long the filter lasts. Then when you pull the filter out to clean it, dust flies out everywhere. There is more dust inside the vacuum than inside the filter so I am constantly cleaning the vacuum. The hose is so short that when you try to reach out, the vacuum falls over and dust goes everywhere. The brush is built in such a way that you cannot get under anything (the sofa!) to clean. It is truly worthless. I read the reviews and for the most part they were good, at least I thought I could live with them, but this vacuum is just the worst. It should be pulled off the market. Sorry, but this is going to the trash ASAP.

Don't Waste Your Money!

It broke after a month of LIGHT use!
Electrode, App-reviews-app, Comp-411326173, DC-prod-cdc03, ENV-prod-a, PROF-PROD, VER-15.6.2, SHA-08209e60563c044308f6dd07a40c4e4ac8afc772, CID-