If you want professional results on thick, wavy hair -- go to a professional beauty store and PAY the price for a professional straightener, use products recommended for your hair type, and please stop whining that your hair won't straighten when using this. You've purchased a $22 straightener. It works on NORMAL hair. It heats to a certain temperature. You MUST take precautions to protect your hair anyway, thick or thin, wavy or permed. And if your hair is permed (as stated in some other reviews), you're ALREADY damaging your hair to begin with. My hair is a fine texture, so this probably works better for me than most. My daughter uses it as well (thicker and wavier hair), with no issues. We BOTH use heat protecting products. No issues. If the product stops heating up after a few days, geez -- return it! You've got a defective product....Wal-Mart will take it back. We've had this one for about 5 months now and are extremely happy with it. Agree with the reviewer who said the dial is on the edge -- it's a bit in the way, but manageable. Also -- someone also reviewed that there isn't a place to hold the end of the barrel. Hmmmm....what? Yes...hold the "outside" of the unit. Guess I'm not understanding her issue. Overall, for your price, this is a great straightener. Once in awhile, you'll get a defective product -- it happens. That's life, people. But, I love this one for the price, and for our "normal" hair. If you have unmanageable hair, thick hair, extremely wavy hair, etc....go out there to a professional salon store and get the correct item for your needs, and expect to pay over $100 for it -- this isn't the product for you.
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