Customer Reviews

Intex Krystal Clear Saltwater System 15,000 Gallon

Intex Krystal Clear Saltwater System 15,000 Gallon

$199.99$199.99
5 stars
87
4 stars
15
3 stars
11
2 stars
3
1 stars
20
<li>Produces a level of swimmer-safe chlorine</li><li>Easy to maintain</li><li>Replaces hazardous packaged chlorine</li>
1-20 of 135 reviews

Best bang for your buck

Very simple directions. Easy operation. Outstanding performance. You pay hundreds more for a comparable saltwater chlorinator. Very satisfied with this unit.
Thank you for taking the time to provide us with your opinion. We are happy to hear that you are enjoying the ease of using the Saltwater System.

Great purchase! You won't be sorry!

We bought this salt water system to go on our 16x48 pool. It works great! Added the salt and stabilizer Shocked the water & was clear by the next day. So much better than all the chlorine and chemicals. Will never have anything else. Except for maybe a sand filter to add to it :) Very impressed
Thank you for writing your review of the Intex Krystal Clear Saltwater System. We are pleased to hear that you are impressed by the efficiency of the system.

salt water system chlorine generator

Once you get the salt ppm adjusted to the recommended level and set the timer for the number of hours needed to run this item your pool will look crystal clear. This a replacement for one I had for two yrs...replacing this outside warranty is cheaper and easier than buying all those chemicals, monitoring their levels and making applications to adjust levels.
Thank you for posting your review! We are pleased to hear you are happy with your purchase.

Saltwater System

This is a great product. It pays for itself the first year. This is our second one purchased. We purchased our other one 5 years ago and it finally went out last week. I have read the reviews that it only lasts a season or two, but that has not been the case for us, or the people we have recommended it to. You do have to store it as instructed otherwise you will ruin it. But it's not difficult. Even if it were an issue that it only lasted a year or two, you would spend the amount of this item in chemicals in just a month or so. Regardless, it is a great product and I won't have a pool without it. The salt water vs. chlorine makes a huge difference in clothes, skin, and hair.

Model?

I purchased the system that's pictured but when I received it it okay I t was the same model I had that went bad I guess the model number is CS8110 but not sure and can't find the model # of this one pictured. So little disappointed about this and of course the price has increased on the unit pictured since two days ago. Can't seem to find a model number anywhere on the box either.
Thank you for taking the time to share you feedback. The unit pictured is a older version (2013 model) of the Intex Krystal Clear CS8110 Saltwater System. We are constantly in the process of updating our products and retailers may not have the most up to date pictures or descriptions of our product on their website. We apologize for any inconvenience that this has caused.

Great pump, BAD PLUG!

I loved this pump on the pool. The water felt great, no stinging or burning from chlorine. My pool stated crystal clear all summer. Why 3 stars you ask? When We put away the pump in its original box and stored it the pump functioned perfectly. However, this month when we went to set it up the GFI plug would not work. Called Intex , no satisfaction. I went to Walmart to buy a new one and the price was $50 more than last year for the same pump! So, even though the pump works great WHILE IT WORKS, it will be expensive if it breaks after just one season!
We apologize for the disappointing experience you encountered with your Saltwater System. The unit carries a 2 year warranty. Please call our toll-free customer service 1-800-234-6839 to set up a warranty replacement. Thank you for your feedback, and once again, our apologies for this disappointing experience.

Usless customer service

I received this unit yesterday from fedex. Opened the box and the hose connector is broken. I call the number on the paperwork for customer service. After giving them my order number my fedex number they send me an email to fill out this form and give them all the information I had just giving them. Then I get this: Dear ROBERT XXXXXX,Based on the information that we have received, your warranty claim number xxxxxx cannot be processed at this time.We are unable to process your claim for the following reason:Confirmation of shipment or pick up from the retailer has not been included with your purchase confirmationPlease fax proof that your order was shipped or picked up from the retailer (include claim number) to (310) 549-0330 so the claim process can be completed. Thank you,Intex Recreation Corp.Consumer Service . So I went to Pinch a Penny and bought hoses. I will never buy anything from this company again.

Worked sorta for a few days

Worked, I guess, for a couple of days then the electronics went out. Trying to resolve this with Intex is difficult as the company they use to handle claims is from over seas. Needless to say, it's very difficult to understand the person on the other line as they are in Asia somewhere.
We apologize for the disappointing experience you encountered with your Saltwater System. The unit carries a 2 year warranty. Please call our toll-free customer service 1-800-234-6839 to set up a warranty replacement. Thank you for your feedback, and once again, our apologies for this disappointing experience.

Serious Manufacturing Issues

We are on our fourth Intex Saltwater system since April 2016. All four units have given a "Low Salt" error on the control panel. We have had our water tested, and the results were 6,000 - 4,800 - and 4,200 ppm. The range for a salt water pool is 2,500 - 3,500. The last Four units are displaying a "Low Salt" with these high readings. Everytime we have called for warranty thru Intex, the first thing said is, "We will send a control unit". If your issue is the Titanium fin plate in the pump, it will cause the control unit to error. Intex support does not have a problem sending replacement parts, but rather than doing an entire unit, they prefer to send in pieces. This makes it difficult to trouble-shoot the issue. We have had to drain the pool three times, 4,000 gallons each time, which can be costly every occurrence. Shop around first, Intex last.
We apologize for the experience that you had with the Intex Saltwater System. Please contact us at 1-800-234-6839. When you call please reference your review and ID16BZ052. Intex will assess the situation and provide assistance if possible.

Index salt water generator

I have had three of these. Replace one every year because they can not take the Texas heat. Price beats a high end unit by far. They seem to last longer when only plugged in and ran at night in early morning hours. Leave it unplugged when not in use. Otherwise it still uses power and overheats the transformer. This is my guess to what happens. But I have better luck doing the above.

Salt water system.

I had use the product before, the filter is excellent, this time I went to get it, I open the box and it was used and was broken, low quality service control from Walmart. If the item come new it is a very good option.
Thank you for taking the time to write your review of the Intex Krystal Clear Saltwater System. We apologize for the negative experience. Intex would never ship a product in that condition. The retailer should be able to resolve this issue.

Works as advertised.

This is my second one, my first one died after two years. It makes chlorine management super easy. My only complaint is that this one has a big GFI plug which makes plugging in the pump and chlorine generator more challenging.
Thank you for writing your review. We appreciate your feedback and will take it into consideration as we continue to improve out products. We are glad to hear that you are happy with your purchase.

Salt Better than Chlorine

I purchased this filter which is an add-on to the existing filter. It eliminates the use for chemicals to keep the pool clean. Easy to hook up and maintain.
Thank you for taking the time to provide us with your opinion . We are happy to hear that you find the saltwater system easy to use.

works great

The salt water system works great cut it on at night it runs for however long I want shuts off automatically and starts back up again the next day at the same time. Only have to shock after a heavy rain or once every two weeks or so if no rain. Very happy with my purchase.
Thank you for taking the time to provide us with your opinion . We are happy to hear that you are enjoying the ease of using the Saltwater System.

Great value

I've always had good results with the saltwater systems from Intex, as with any product that has moving parts they do wear out. This is my third unit I've purchased in the last several years all have eventually needed to be replaced, I do wish that they would have more replaceable parts. Overall I think they are an excellent product.
Thank you for taking the time to review your Saltwater System. We are happy to hear that you are pleased with your purchase.

Krystal clear salt system to make chlorine

It took 2 days to get a perfect test strip reading. Be sure to follow the manual exactly. Don't go by salt to water ratio given on Internet. System is easy to understand and operate. Easiest way to add salt is have someone in the pool to stir it around while it is dumped in.

Shipped quickly

Item works great. I was expecting to have to program it like my old one. This one you can actually set it to boost and it will get rid of the algae in just a few days. With this pump all you have to do is set it and forget it. It will come on and go off my itself. It will let you know when you need more salt. Just don't throw the paperwork away with the codes on it, you will need it. Great item, great price.

salt

I had one of these units a few years ago. Lasted 4 seasons. Well worth the $$. Saves time and money on chlorine. low maintenance and no red eyes.
Thank you for your feedback. Many customer enjoy the saltwater system because of the fact that it is more gentle on skin. We are pleased to hear that you are happy with your purchase.

Salt water pool system

Very easy to set up. Connected to existing pool filter with extra hoses needed. Took 5 minutes tops.
Thank you for taking the time to write your review of the Intex Krystal Clear Saltwater System. We are pleased to hear that you are enjoying the product.

worth it

fired right up...came with hoses and fittings. Perfect for my 15' x 48" pool. That's 4,440 gallons of water, 110 # of salt and this magic chlorinater
Thank you for taking the time to provide us with your opinion. We are happy to hear that you are enjoying the pool and the ease of using the Saltwater System.
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