My husband and I both got this phone, and were thrilled at first; the price was reasonable, it had a lot of features we wanted, and we have been using Straight Talk for over a year now. Then, the problems started. After a couple of weeks, my husband's phone kept deleting all of his contacts and resetting the phone. I didn't have any issues with mine until I refilled for the first time. I did it through the app on the phone, and it still says 0 days remaining (a week later). I didn't worry at first because I was still able to make/receive calls. Then I realized I couldn't send or receive texts. Any time I tried to access the messaging, a box with "initializing" popped up and nothing changed. While on the phone with customer service, it randomly started working, but since then the messaging goes out every time the battery dies or I turn the phone off, and reappears anywhere from an hour to two days later. I am supposed to get a new sim card, which seems to be cs's answer for every problem. If nothing changes, I will have to get a new phone. Wish I had read these reviews first!
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