I have had this phone for over a year. The connection quality is 0, no matter where I am - inside, outside, downtown, in the suburbs. I've even tried holding it with 2 fingers to improve reception. The volume doesn't go up loud enough - the maximum setting is still too low for most situations, like if the refrigerator is running.
What drives me totally nuts is every time you do something on the phone like change a setting it plays this insidious tune - and there's no "don't make any noise" setting.
Oddly enough, it works fine in my vehicle with SYNC, but not in my hand. If I need to make an important call, I sit in my truck, turn on the ignition (but not the engine), put the phone in the cup holder, and then call. I have never had a problem in that situation, except in parking garages and tunnels.
There ought to be a consumer protection agency with the teeth to actually help us....
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