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Customer reviews & ratings

4.6
Average Rating:(4.6)out of 5 stars
1288 ratings
93%Recommended(778 of 835)
5 stars
1020
4 stars
124
3 stars
59
2 stars
32
1 star
53
5 stars
1020
4 stars
124
3 stars
59
2 stars
32
1 star
53
Most helpful positive review
5 customers found this helpful
Average Rating:(5.0)out of 5 stars
Great product for customization
Great product for customization
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Rubber bottoms fell off when unpacking
So disappointed! I ordered 6 tumblers of various colors. I saw a lot of reviews stating the packing was terrible. The packing of my tumblers was wonderful! Each were packaged and wrapped individually in brown paper. However, when I opened the silver tumblers both of the rubber bottoms fell off when I unwrapped them. I bought these tumblers to put vinyl on for customers that I am selling. I don't feel right selling these tumblers with these bottoms.
Most helpful positive review
5 customers found this helpful
Average Rating:(5.0)out of 5 stars
Great product for customization
Great product for customization
Most helpful negative review
Average Rating:(1.0)out of 5 stars
Rubber bottoms fell off when unpacking
So disappointed! I ordered 6 tumblers of various colors. I saw a lot of reviews stating the packing was terrible. The packing of my tumblers was wonderful! Each were packaged and wrapped individually in brown paper. However, when I opened the silver tumblers both of the rubber bottoms fell off when I unwrapped them. I bought these tumblers to put vinyl on for customers that I am selling. I don't feel right selling these tumblers with these bottoms.
<ul><li>Double-wall vacuum insulation</li><li>Sweat-free</li><li>Durable, rust-proof</li><li>BPA-free</li><li>Includes lid</li></ul>
1288 reviews
Average Rating:(5.0)out of 5 stars

Great product for customization

Verified purchase

Great product for customization

Helpful?
Average Rating:(5.0)out of 5 stars

Better than Yeti...yeah I said it!

Verified purchase

These cups are great! They are better than Yeti cups. I own both and these hold my ice longer than my Yeti does. Buy it!

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Average Rating:(3.0)out of 5 stars

Items received were not as described

Verified purchase

Ordered several different colors of this model with nonslip bottom and closing lid. Unfortunately this particular color showed up with regular non closing lids and without the non slip bottom. All the others were correct so I'm not sure what the mixup was.

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Average Rating:(3.0)out of 5 stars

Awful residue under the label!

I've purchased over 100 of these cups I'm sure over the last few years. The cup is great and works just as well as a Yeti, HOWEVER the label leaves a God awful residue on the cup that is a headache to get off (see pics). I've purchased other tumblers and none of the labels leave a residue like the Ozark. I'm sure you guys have heard this multiple times and you just decline to fix it which is why I gave it a 3.

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Average Rating:(1.0)out of 5 stars

Rubber bottoms fell off when unpacking

Verified purchase

So disappointed! I ordered 6 tumblers of various colors. I saw a lot of reviews stating the packing was terrible. The packing of my tumblers was wonderful! Each were packaged and wrapped individually in brown paper. However, when I opened the silver tumblers both of the rubber bottoms fell off when I unwrapped them. I bought these tumblers to put vinyl on for customers that I am selling. I don't feel right selling these tumblers with these bottoms.

Helpful?
Average Rating:(1.0)out of 5 stars
Verified purchase

So I bought 12 WHITE ozark trails tumblers to do designs for customers.. well WALMART decided to just throw them in a box loose and now 10 out of the 12 I bought have scuff marks or scratches... how am I suppose to sell these to a customer with damage to the paint

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Average Rating:(1.0)out of 5 stars

Out of the ordinary

Verified purchase

I ordered 8 of these. 2 came with the bottoms completely off. One came with a. Completely different lid than the other cups and a few of them have scuff marks. I order tumblers from here often 2-3x a month. I actually just got an order last week that was completely fine but this order was just a mess. I think I only have 2 out of the 8 cups that are okay.

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Average Rating:(1.0)out of 5 stars
Verified purchase

This items is very good, the price, the quality; but unfortunately Walmart did not wrap the cups and they came all scratched.

  • Price
  • Quality
  • Beverage
  • For coffee
  • Lid
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Average Rating:(1.0)out of 5 stars

Poor shipping to customer

Verified purchase

Giving this one star because the product itself is a good product but when it was delivered they delivered damaged items. Box with no packaging due to the new packaging every cup in my order was scratched or dented.

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Average Rating:(1.0)out of 5 stars
Verified purchase

I used to really like these mugs but I've gotten two mugs and both of them the lids pop off. I'm not sure why but it seems like it loses its suction. I will be returning both of them to get my money back and not buying any more of them

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Average Rating:(5.0)out of 5 stars

Great product

Verified purchase

Great product customization

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Average Rating:(5.0)out of 5 stars

Great cup

Verified purchase

Keeps things cold and hot for very long time! Great price! I added decals to mine to make them for my kids teachers gifts!

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Average Rating:(1.0)out of 5 stars
Verified purchase

The cups are great but I ordered 25 of them online and they were shipped just thrown in a box with no packaging and they arrived scratched and with chipped paint.

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Average Rating:(2.0)out of 5 stars

cup is fine; the label and adhesive are garbage

The tumbler itself was fine however the label and the adhesive used for the label was not easy to remove and all the scrubbing (with dish soap and water) plus the actual adhesive left a visible stain on the "stainless" steel. One side is lovely, but the side that had the adhesive looks like a 2 year old smudged it all up- washing it again has done nothing to fix the issue. If I had known it was going to be such a hassle to get the label off and such a mess once it was off, I wouldn't have bought them at all.

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Average Rating:(3.0)out of 5 stars

They changed the cup

Verified purchase

I absolutely love my previous OT cups. I have given them as gifts and the recipient is always so excited to receive it. Why would you change a perfect product? I can only surmise that the lawsuit rumors were true and Walmart lost. The teal blue cup is much more slender and it curves in the middle. This shape is a dime a dozen. I was very disappointed. I requested to be notified when the pink came in but I will bypass that if it has changed shape as well.

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Average Rating:(5.0)out of 5 stars

Our Team Loves These Tumblers!

Verified purchase

We needed budget-friendly drinkware in our offices that looked professional and yet allowed our employees to have versatility (hot or cold) with their choice of drinks. We purchased vinyl logos and placed them on the cups and this has been a winner of an incentive for our employees. We purchased 45 cups and have 45 happy people with our newly branded cups! The only complaint is that they are not dishwasher safe - but we knew that going in and so we are completely satisfied with these tumblers. I love that when I come in to work in the morning that the ice water that I left there from the night before still has ice and is still cold.

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Average Rating:(4.0)out of 5 stars

Great travel mug!

Verified purchase

Cup looks great and is great quality. When it arrived the non-slip bottom was not attached but I easily fixed it with some glue! I have this cup in another color and joe that they are durable and keep drinks hot or ice cold for hours. I highly recommend this product, only reason I dont give it all 5 stars is because the one piece wasnt attached

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Average Rating:(5.0)out of 5 stars

I love these!!

Verified purchase

I love everything about these! I have 3 and no complaints! They keep things cold for quite a while. A reusable metal straw will fit in the lid but you might need to twist it in and out the first couple uses. So helpful for keeping water cold and encouraging me to drink it!

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Average Rating:(5.0)out of 5 stars

Keeps coffee hot

Verified purchase

Waited for them to be on sale after Christmas and got two. Coffee setting next to my chair stays hot till its gone. 2 to 2 1/2 hours. Looking forward to taking it fishing this Spring. Consider this a bargain compared to the expensive brand.

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Average Rating:(5.0)out of 5 stars

BRING THESE BACK

Verified purchase

Why did y'all update the Ozark trail tumblers to have the black rubber piece on bottom?? Please bring these back!! I am a crafter and these were my go to cups when I epoxied them. I can't buy anymore because of the new style and the epoxy repels that bottom piece.

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Electrode, App-reviews-app, Comp-0d359350-2b49-492c-b7f9-ddcac04c733f, DC-wus-prod-a4, ENV-prod-a, PROF-PROD, VER-22.4.3, SHA-f7d5d773c4aed1253b9c82c04fa4514d41e2f133, CID-