Out of 100's of items I have from Walmart ,this is the only time I had a problem. I am here because I still think Walmart is the BEST. I am rating a negative on this hoping someone at Walmart will check it out. 3 months ago I found out I have macular degeneration.......losing vision in 1 eye. The keys on the existing k-=board were very difficult to see. I BUY SO MUCH ONLINE AT WALMARTS AND NEVER DISAPPOINTED. Decided to check for an illuminated one. Saw this, ordered in online, it arrived, I dismantled the old one and hooked up the new illuminated one from Walmart. Seemed wonderful!!! Several times some of the k-board ketters didn't show. I attributed this to something I was doing. It seemed, after some time that every 8th letter on every level would not type.They were (look down) 8 i k , I called Walmart and explained. I would be getting a different one but had to send mine back first. Then I got an email from Walmart saying if they didn't receive it in 15 days, they would not take it back. The email also stated to sign into walmart on line to show I received the email!!!!!!!!!!!!I COULDN'T SIGN IN BECAUSE I NEEDED SOME OF THE LETTERS THAT WOULD NOT WORK. I decided I went thru so much..thus far,,,,,I need my computer. sent it back,,,,,,,got my old one out, and cancelled my order.This is NOT Walmart's fault. It was the manifacturer neglect. Please note, Walmart, please check their products Thank youM
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