I knew after seeing the price this wouldn't be the most amazing bike ever, but assumed it would last more than 120 minutes. I received this product on a Thursday, used it once a day, for 20 minutes a day, and by Saturday it was broken. It was assembled correctly, and I'm a 5'6 125 lb woman, so it did not break by any fault of mine. It started making a crunching metal sound on the forth day. I took the petals and side off, looked inside of the crankshaft and saw that a part had come loose. The same part had several small metal balls around the sides, and most of them had fallen off. I looked at the right side, ALL of the balls fell off. I tried to put the loose part back and reassembled the machine. No more crunching metal sound, now I get a grinding-swooshing type sound and the petals are so difficult to move, it had become unusable. I hope the manufacturer makes this right. And I will NOT package this machine up and send it back at my expense. If they do in fact correct this issue in some way, and I get a working machine, I'll edit this review. But at this point, I'm extremely upset after having spent 2 hours putting the bike together, and afraid their "solution" if going to be one very inconvenient to me and end up being a huge pain. I'm hoping they refund me for this piece of junk and can put the money towards something that is of good quality.
Was this review helpful? (27) (8)
Thank you! You have successfully submitted feedback for this review.