I purchased this coffee maker last October 2012 for my husband to replace a 3 year Hamilton Beach, which was more expensive. I was struck by the richness of red and chrome color and thought it had to be expensive, but much to my delight was not. I am not a coffee drinker but do make most of the coffee for my husband and this product is very easy to use. My husband drinks a lot of coffee and this machine is used once a day during the week, twice a day on the weekends and has performed very satisfactorily. One piece of advice and that is if you live in an area where the water is hard, it is really important that you "decalcify" your coffee maker once a month per owner's manual. This not only will prolong the life of your machine, but will continue to give you great tasting coffee. I was sorry to read some people who had bad experience with this product and gave a poor rating, but as for my husband [coffee connoisseur] and myself [product user], we highly recommend this product for its quality, attractiveness, and price.
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