Sally Hansen had a perfect product in the Simple Spa, until someone decided to take it away and replace it with this. This product is AWFUL!
First, it didn't take 90 seconds to heat the product. It didn't take 2 minutes to heat the product to spreadable consistency. Heck, after 2 minutes the product was barely pliable. It took a full 20 minutes heating and stirring to get the product workable. Even then it was thick and barely spreadable. Second, the thimble of wax will last about 2 applications for the chin... MAYBE. Third, the plastic spatula is a poor substitute for the wooden sticks. Fourth, the Simple Spa experience was FAR SUPERIOR to this. This product left hair behind that the Simple Spa would not. I suspect the inferior heating. Fifth, the wax is a mess at the end and the wax sticks to the spatula. I can only hope Sally Hansen will return to the Simple Spa. I kept mine in the hopes to find wax for it. ** I may return to post photos of the congealed mess.