I've had mine for approx. 4 years. When I first got it, it worked great. I have a very small apartment, so you know it hasn't been 'overworked'. I've used it at most 7 times. It has always been some sort of a problem with it. The beater bars didn't turn, it wasn't sucking, etc., etc. Now When I just went to use it, it will not dispense any liquid. This has happened every time I've used it, but I always got it to work by following the instructions in the book. It is dead now. I've taken it apart myself, tried everything worldly possible, but apparently the pump has gone out in it.
Also - it is quite a pain to work with. If you don't mind many, many trips to add water/cleaner, then dump the old dirty water, you may like it. It's just too much trouble, period. Needs bigger holding tanks. Actually, my next purchase will probably be a professional model.
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