This cart works well for what I needed it for. The only complaint I've read about and experienced is the packaging. Many have complained that it arrive damaged. My did as well but decided to keep it. Packaging needs to have more of a filler of sorts inside. Mine came with the carton dented which in turn dented the back of my cart slightly. Since it was in the back and wasn't noticeable, and it still functions well, I decided to keep. It is an inexpensive piece, yes, but the packaging needs to be improved.
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