I waited almost a year to write this review figuring I would give it some time to see how it holds up and it has been horrible. First one I got the lid stop working about 2 /12 months into it, lucky Walmart sent me a replacement trashcan since it was before 90 days. The second worked fine for about 5 months then the lid stop working again it would just open half way and close and it just kept doing that( no it wasn't the batteries changed them) finally it just gave out. I figured if I paid $60 for a trashcan that it would work for quit awhile, had no problems with the can itself just the darn lid. So I decided to get another lid I called nine star customer service and the representative ( horrible customer service he was so confused about his own product) I ordered a replacement lid, thinking I would give it one more try it cost $40 for the lid, which was still cheaper than buying a whole new trash can. They told me a week and half it would be delivered a month later I was still waiting so I called them back and they said they package were hung up in customs and they would refund me my money which took almost another two weeks to get refunded, I was starting to think they were not going to refund me. SO now I have a trashcan with a broken lid that is a pain in the rear to open when you need to throw something away. I would not recommend this trash can it has been one big huge headache!!!!
Was this review helpful? (12) (0)
Thank you! You have successfully submitted feedback for this review.