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1 review | 2 out of 5
We were lucky and purchased this bed during some random sale or perhaps before Walmart came out with their own similar design. We purchased two of these for our twin girls ($49 each). They took two weeks or more to arrive at the store.
When we got them home we tried to put them together that night and one was packaged incorrectly with two of one piece and one missing. We put the other bed together without issue (took about two hours with two capable adults to do this).
We notified AFG about the missing piece and their customer service was really good and they responded quickly and sent us a replacement part. However once we had the piece we discovered a couple of the pieces with holes for slats to slide into were not complete (not allowing the bed to go together). I was irritated with this and my kids had been sleeping on the floor for almost a month now...so I didn't want to deal with customer support again. I took out our power drill and managed to finish out the holes on my own and put the second bed together.
Pros: I like the appearance of the bed except for all of the screws (I will be painting all the screws white to match the bed though#. The screws might not be as distracting with a different finish. Our price was awesome at the time #$49#. Customer service was good and quick response time.
Cons: Quality control is poor #mixed up pieces the first time and then incomplete construction/drilling the second time), lots of screws/bolts so general appearance is not really pleasing and also makes putting bed together a pain.
*I am forwarding this information on to AFG as well.