Customer reviews

Customer Reviews | 22 reviews | 1.6 out of 5

1.5 stars

22 reviews | 1.6 out of 5

5 stars
2
4 stars
2
3 stars
0
2 stars
0
1 stars
18
10%
Would recommend to a friend

Age

Gender

1-20 of 22 total reviews
Wonderful Product
12/28/2011

Customer review by lovinmylife51

5.0 stars by lovinmylife51

I have a 2yr old and an 7yr old. They both enjoyed this gift. It was bigger than I expected. This is a great gift for children. Great for in and out doors. I found it that it is also pet friendly. Our kitten really enjoys getting in and playing with the kids in it.

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lovinmylife51
Cochran,Ga
Would recommend to a friend? Yes
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Female
Usage:Every few days
Expected better from Step 2...
1/12/2012

Customer review by kbebz

1.0 stars by kbebz

This was awesome... while it lasted. Which was 2 days. One of the walls apparently came with a hole in it and I can't find it to patch it (AND it didn't come with a patch kit). Cute, but trash right out of the box. Expected better from Step 2... like a thicker/higher quality material.

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kbebz
Florida
Would recommend to a friend? No
Age:18 - 24
Ownership:1 week or less
Gender:Female
Usage:Every day
10/15/2012

Customer review by Grandpu

5.0 stars by Grandpu

bought the Step2 Inflatable Playhouse for my little one and a half year old granddaughter and she love her house...

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Grandpu
Va
Would recommend to a friend? Yes
Age:55 - 64
Ownership:2 - 7 weeks
Gender:Male
Usage:Every day
Returning it.
12/29/2012

Customer review by loveslife

1.0 stars by loveslife

The thing deflated soon after it was inflated. It went down even before the girls woke up on Christmas morning.

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loveslife
Chicago, IL
Would recommend to a friend? No
Age:35 - 44
Ownership:1 week or less
Gender:Female
Usage:Never
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Leaky roof
7/17/2012

Customer review by springfield mommy

4.0 stars by springfield mommy

My girls were super-excited about this house. Unfortunately the roof deflated within hours. I am giving this 4 stars because customer service was very helpful and we are now awaiting a replacement.

springfield mommy
springfield, nj
Leaky roof
7/17/2012

Customer review by springfield mommy

4.0 stars by springfield mommy

My girls were super-excited about this house. Unfortunately the roof deflated within hours. I am giving this 4 stars because customer service was very helpful and we are now awaiting a replacement.

springfield mommy
springfield, nj
4/11/2013

Customer review by BiggDC

1.0 stars by BiggDC

Product came with a whole in it. Would not stay inflated.

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BiggDC
FL
Would recommend to a friend? No
Age:25 - 34
Ownership:2 - 7 weeks
Gender:Male
Usage:Never
Not worth it
4/19/2012

Customer review by Bholtet

1.0 stars by Bholtet

I bought this for my daughters 2nd birthday and she was so excited about it. To bad by the end of the day it was deflating. My husband inflated it again but in the morning it had fallen flat. She still wants to play with it but it won't keep air no matter what we do. Waste of my money! And from what it looks like it was a waste of a lot of others money too.

Bholtet
Washington DC
Would recommend to a friend? No
what a piece of junk
5/9/2012

Customer review by grandparents on a limited budget

1.0 stars by grandparents on a limited budget

i couldn't afford the sweetheart house that I really wanted for my grandchild whose father is really ill and can't work; I wanted to give her something special because right now he is not able to do much with her. I did buy the inflatable one which leaked the first day we bought it. I am not wealthy but this was a real case of being ripped off We should be offered a discount or something. For the price we pay for these products they should be able to last a little while. What I read about the sweetheart one, there is alot of things to be done to it flooring, who wants to put it out in the yard for the child to play in when it doesn't even have a floor. All of this for [$]. Can't believe it.

grandparents on a limited budget
Hazleton PA
Would recommend to a friend? No
Horrible product
5/23/2012

Customer review by Lindsay

1.0 stars by Lindsay

I bought this for my 2 year old daughter for christmas. Of course, like every other review I have read on this product, it came with a hole. Ours was in the back wall and one blown up the wall would slowly deflate leaving us to have to reinflate every few days. It is now sitting in our garage deflated. Daughter had no interest in this. Such a waste of money. I also have a few friends that bought this same product for their daughters and had the same problem. HOLES!!! Step 2, take this off of shelves, quit selling it because it obviously is not made correctly.

Lindsay
Ponca City, OK
Would recommend to a friend? No
No good
11/13/2011

Customer review by Yesi21

1.0 stars by Yesi21

waste of money. I inflated it and set it up, and my little girl only played inside for a little bit, and by the end of the day two of the walls were completly deflated. The price reflects the quality, awful. Regret buying it :(

Yesi21
Houston, Tx
Would recommend to a friend? No
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Not worth it
2/3/2012

Customer review by Jack

1.0 stars by Jack

The product got two holes in the second day. It was not like somebody used sharp object to make the holes, but it was tearing because of the cheap material its made from. wasted my money on nothing!

Jack
New York
Would recommend to a friend? No
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
Sad
1/26/2012

Customer review by Mother of 6

1.0 stars by Mother of 6

Bought this for my 2 and 4 year old girls to play in. They were so excited for us to inflate it! We did and by the next day it had a hole in the side of it. They were so sad. Guess I got what I paid for. Would not recommend it. I do usually love Step 2 products though. Maybe I should contact them to see if they would send me a new one.

Mother of 6
Plainfield, IN
Would recommend to a friend? No
pooped before could play with it
4/8/2012

Customer review by gandmmom

1.0 stars by gandmmom

soo sad..we couldn't even get it blown up and one side of the fort as well as the roof popped and got holes in them, very cheaply made, we have it ducked taped because my 2 year old and 4 year old wanted to play it in still...Very cute fort but tooo cheap.

gandmmom
mi
Would recommend to a friend? No
Not worth it
4/19/2012

Customer review by Bholtet

1.0 stars by Bholtet

I bought this for my daughters 2nd birthday and she was so excited about it. To bad by the end of the day it was deflating. My husband inflated it again but in the morning it had fallen flat. She still wants to play with it but it won't keep air no matter what we do. Waste of my money! And from what it looks like it was a waste of a lot of others money too.

Bholtet
Washington DC
Would recommend to a friend? No
Horrible product
5/23/2012

Customer review by Lindsay

1.0 stars by Lindsay

I bought this for my 2 year old daughter for christmas. Of course, like every other review I have read on this product, it came with a hole. Ours was in the back wall and one blown up the wall would slowly deflate leaving us to have to reinflate every few days. It is now sitting in our garage deflated. Daughter had no interest in this. Such a waste of money. I also have a few friends that bought this same product for their daughters and had the same problem. HOLES!!! Step 2, take this off of shelves, quit selling it because it obviously is not made correctly.

Lindsay
Ponca City, OK
Would recommend to a friend? No
Sad
1/26/2012

Customer review by Mother of 6

1.0 stars by Mother of 6

Bought this for my 2 and 4 year old girls to play in. They were so excited for us to inflate it! We did and by the next day it had a hole in the side of it. They were so sad. Guess I got what I paid for. Would not recommend it. I do usually love Step 2 products though. Maybe I should contact them to see if they would send me a new one.

Mother of 6
Plainfield, IN
Would recommend to a friend? No
what a piece of junk
5/9/2012

Customer review by grandparents on a limited budget

1.0 stars by grandparents on a limited budget

i couldn't afford the sweetheart house that I really wanted for my grandchild whose father is really ill and can't work; I wanted to give her something special because right now he is not able to do much with her. I did buy the inflatable one which leaked the first day we bought it. I am not wealthy but this was a real case of being ripped off We should be offered a discount or something. For the price we pay for these products they should be able to last a little while. What I read about the sweetheart one, there is alot of things to be done to it flooring, who wants to put it out in the yard for the child to play in when it doesn't even have a floor. All of this for [$]. Can't believe it.

grandparents on a limited budget
Hazleton PA
Would recommend to a friend? No
No good
11/13/2011

Customer review by Yesi21

1.0 stars by Yesi21

waste of money. I inflated it and set it up, and my little girl only played inside for a little bit, and by the end of the day two of the walls were completly deflated. The price reflects the quality, awful. Regret buying it :(

Yesi21
Houston, Tx
Would recommend to a friend? No
Verified purchaser
Verified purchaser
Customer has been confirmed to have purchased the item from Walmart.
horrible item DO NOT BUY
12/23/2011

Customer review by Janet

1.0 stars by Janet

poorly made. doesn't inflate fully and tips over if child leans on the inside walls making it dangerous.

Janet
Easton, PA
Would recommend to a friend? No
1-20 of 22 total reviews