I've had this converter box 6 weeks tops. Under normal circumstances, when you turn the converter box on using either the remote or manually, the display on the box reads "boot," then goes to four dashes, then right away goes to the last channel you were on, and you can go from there. However, now when I turn the box on either via remote or manually, the display reads "boot," then goes to four dashes, and then nothing at all happens. When I try to turn the box off either with the remote or manually, nothing happens. The only way to turn it off is to unplug it. The troubleshooting section in the manual is very limited, and does not cover this problem. Also, when you call customer support, the phone rings and then goes to voicemail. Overall very disappointed in this product and in Sunkey. I would not recommend this product to anyone.
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