Bought 2 chairs. One of the cup holders was not sewn in properly, which wasn't a big deal so we didn't return or exchange. However, after only 1 weeks of use, the top right pole poked through the back of the chair. Since we had disposed of the chair bags and receipt already we could not return, but instead sewed it ourselves - not sure how long that'll last!
Comfort wise, it is a good chair, but it seems to fold up on itself. I have to spread the legs apart every now and then to get the bars out of my back. It would have benefited from a lock to keep the chair legs apart. Especially since this is for folks of a large size (I weigh 200 LB).
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