I had a cheap Plantronics earpiece for over 2 years and finally lost it on a road trip. I bought this one as replacement. Used it one day and was so frustrated I came home and packaged it back up to return.
My first complaint is that incoming calls do not sound through the headset ... AT ALL. If your phone is not right there for you to hear that it's rining, you don't know you have a call. For me, that defeats the purpose of having one.
Second, I guess the thing is preset to a VERY LOW volume and when you turn it up, it does not stay at that volume setting for the next call, it goes back down to the original LOW volume. I tried to find a "settings" mode, but didn't have any luck.
Finally, yes, it has 3 different size ear cups, but it really doesn't matter, they are so thin you can't tell you have anything there ... and the ear loop is HUGE and I did nothing but fight the thing to even stay on my ear.
I know the old saying, you get what you pay for, but my old Plantronics earpiece was great ... uncomfortable, but I paid the same for it as I did this one ($20) and it was 100x better!
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