The product itself "Looked" nice online however, when I received it, it was in disarray. This product was chipped, scratched, with deep gashes in some of the pieces. The packaging was very poor indeed. The outside surface was some kind of a spray or tacky finish that when screwing in the hardware, it would bubble up....not impressed. When I opened it up and separated all the parts, I realized that 2 of the bottoms of the filing drawers were missing. So, I called about it and they said they could not just send the 2 bottom pieces, that they would have to send a complete new order. They did that. I opened that one up....and they were there alright...but one of the bottoms did not fit at all.....this has been a very distressing experience for me and I am sorry, but when I purchase something, I expect to get what I purchased the first time. The problem here, is with the company that does the packaging....make sure that ALL the pieces to an order is in the box! This is not my job, it's theirs....plus, it took forever to get it put together. The instruction book was written in such small print, I had to use a magnifying glass to read it and on top of all of this...the predrilled holes did not match up to the parts that were to be put in their places. It has been such a headache with this item, so...NO...never again! I will say one positive thing here however, the lady that I spoke with on the phone about it, was very apologetic and said that she would send me a $25.00 gift card for the inconvenience it has caused me. She is the 1 positive thing in your company, she knows how to work out difficult situations, so you should probably think about giving her a raise for dealing with this...:)) Regards,
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