This elliptical came missing all of the screws, for one. The left metal leg under the foot pedal is also manufactured incorrectly, which I didn't discover until the thing was 90% assembled. The holes in the foot pedal and the holes on the leg don't line up if you have the pedal resting flat (there are pegs it rests on). I've tried contacting the manufacturer 6 times so far in the past 2 weeks. A live person hasn't answered the phone even once; I've left 2 messages with no response. I've sent two emails including all the information it says to for replacement parts, and still haven't received so much as a reply. With the product being assembled nearly all the way, it's going to be a pain to take apart and return, so if you don't know how to weld or cut metal yourself, I wouldn't buy this elliptical, because if anything goes wrong, the warranty doesn't make a difference when the company doesn't respond to your inquiries.
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