Other reviewers complained that the flame doesn't look realistic. I never expected it to. I simply wanted the ambiance and illusion of a fireplace, and that's exactly what I got. I couldn't be happier. That being said, the flame is actually quite nice; you can adjust the brightness. The light flickering up from under the rocks looks very realistic and mesmerizing. The entire fireplace is solid and sturdy. I'm too afraid to try to mount it on the wall by myself; it seems like a 2-person job. My fireplace came with plenty of rocks, but I can understand why other reviewers said they bought more. I might actually buy glass pebbles for a different look, though the rocks are cozy. I didn't want a fireplace with faux logs because I'm going for a modern look; plus, it's obviously not a real fireplace, so fake logs would only add to the artificiality. Real rocks are much classier. Overall, great buy. Very pleased!
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