This is a review of a factory serviced machine, not a new one.
I've ordered factory serviced/refurbished products from Apple before, and I never had any problems. So, when I saw this deal on a refurbished sewing machine, I figured that I'd take a chance. What a disappointment. My machine arrived broken. I know that it wasn't damaged in shipping, because the box and packaging was completely unblemished. The machine itself, however, had been dropped on its head so hard that mechanical parts wouldn't move. The plastic housing was shattered, and the hand-wheel could only be turned about a quarter turn before the parts started jamming against themselves.
I returned the product to my local store, where I was refunded without question. That process was smooth, but I'm reluctant to purchase another "factory serviced" item.
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