I bought this model after going through four (yes 4) powerFORCE Bagless models from Bissell. (That model really was horrible) I really like Bissell products, and wanted to stay with them so I decided to spend some more. First off, this model is so pretty in person. It really looks like a tough vacuum. Some vacuums look like spaceships and all that jazz, so this one looks like a vacuum, and I love it. The performance is EXCELLENT. It really makes the carpets look great. Leaves excellent carpet lines on the floor, and very easy to push. It says that it can do bare floors, but there's no brush roll off switch, and I tried one time but it just scatters dirt around. The attachments work great, excellent suction, and surprisingly it doesn't loose suction as the dirt cup fills up. One of my beefs with the attachments is the combo brush/upholstery tool. The bristles on the brush side are way too small, so unless you apply good pressure when using it, it just spreads the dust around. The upholstery side is pretty much useless because of the design. Also, the suction inlet is very awkwardly placed (I guess cause it's a combo tool) so the suction is very biased to one side. They give you 2 wands, so that's good. I wish the one that is permanently attached was removable though, because you don't always need an extension when using the tools. The turbo tool they give you is EXCELLENT. That really works well. When I used it on my sofa, I could definitely see a difference. It even left little lines in my sofa like the machine does on carpets!
Maintenance is pretty straightforward. Everything is removable and washable, except the HEPA filter, which isn't terribly expensive to replace. Here's another beef though, the door that holds the HEPA in place seems to be very cheap, as when the machine is on it seems that it wants to fall off. I guess the exhaust is too strong? Idk. I checked the floor model at my local store, and it seemed to be stronger, so I guess it's just quality control. My last beef are the wheels. They always seem like they want to fall off! If you lift the vacuum, the back wheels literally have an inch or two of wiggle. Again, the local model on the floor seemed stronger. So I guess it's just hit and miss with things like that. I've owned it for 7 months now, and haven't had any problems! Just changed my HEPA, and took it all apart and cleaned it thoroughly. I'm hoping that it lasts a very long time.
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